Privacy Policy
Effective Date: June 1, 2025
Last Updated: June 1, 2025
Drayage Academy, Inc. (“we”, “our”, or “us”), the operator of The Port Hub, respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy describes how we collect, use, and share personal information from users (“you”, “your”) who access and use our website and platform.
1. Information We Collect
We collect the following types of information:
a. Information You Provide
- Business name, contact person, email, and phone number
- Company type (e.g. freight broker, shipper, motor carrier)
- Login credentials
- Billing information (motor carriers only)
- Load details (posted by freight brokers, forwarders, or shippers)
b. Information Automatically Collected
- IP address
- Device and browser type
- Usage data (e.g., pages visited, clicks)
2. How We Use Your Information
We use the collected information to:
- Provide and operate The Port Hub platform
- Manage your account and subscriptions
- Facilitate user-to-user connections
- Communicate with you (e.g., support, system updates, newsletters)
- Analyze platform usage to improve functionality
3. How We Share Your Information
We may share your information in the following scenarios:
- With Other Users: Limited contact and business details are visible to allow communication (e.g. email or phone number)
- With Service Providers: For payment processing, email systems, analytics, and hosting (all bound by confidentiality)
- If Required by Law: In response to legal requests or to protect our rights
We do not sell your personal information.
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance user experience and analyze usage. You can adjust your browser settings to refuse cookies, but this may limit functionality.
5. Data Retention
We retain your information as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us.
6. Security
We use industry-standard technical and organizational measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.
7. Your Rights
You may:
- Access or update your personal information
- Cancel your subscription and delete your account
- Request removal of your data by contacting us
8. Children’s Privacy
The Port Hub is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting an updated version on our site.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: support@port-hub.net
Mailing Address: support@port-hub.net